​​All new Di Zhao instruments purchased from us have a one year factory defect warranty. This warranty covers issues such as soldering, plating, parts malfunction, etc. It does not include minor issues such as adjustments and cleaning. Flutes should be brought to Nugent Flutes first for our inspection and assessment. Warranty repair is free, including return shipping via UPS Ground service (customers are responsible for the inbound shipping and insurance). COAs (Clean, oil and adjustments) are also not covered under the warranty. One free adjustment is offered for the first three-month period. Just return it to Nugent Flutes.


All new and used instruments sold by Nugent Flutes come with a 30 day money back guarentee. If for any reason you are unhappy with your purchase return it in the same condition as received for a full refund. The customer pays the return shipping cost. Upon return a full examination of the instrument will be performed. If there is any damage to the instrument repair costs will be discounted from the return payment.